Flix Auto Transport

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How to Find the Best Car Transport Companies: The Ultimate 2023 Guide to Hiring Car Transport Services

Introduction: The Most Important Things to Know Before Hiring Car Transport Companies

Are you planning a move and wondering how to get your car from your previous place to your new home? Or maybe you purchased a car at an auction and you want to move it from, say, Texas to your home state? No matter your situation, car transport companies and services are a convenient way to move a car from point A to point B.

However, there are a lot of car transport companies on the market and it can be confusing to know what to look for. To make your search easier, we created this comprehensive guide on how to find the best car transport company.

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Choosing the Right Car Transport Company For You

Whether you’re relocating across the country or just a few states over, you want to make sure your vehicle arrives safely, securely, and without any unexpected surprises. But with so many car transport companies to choose from, how can you be sure you’re picking the right one?

In this guide, we’ll take you through everything you need to know to make an informed decision about your car transport needs. First, we’ll explore the different types of car transport companies, including open and enclosed carriers, and weigh the pros and cons of each. Then, we’ll delve into how to research car transport companies and what to look for in a reputable provider, including factors such as licensing, insurance, and customer reviews.

What to Look for When Researching Car Transport Companies

But that’s not all – we’ll also cover key things to consider, like pricing, payment options, and preparation tips for your vehicle, such as how to properly document its condition, clean it before transport, and disable your alarm system. And if you’re still curious about the ins and outs of car transport, we’ll answer some of the most frequently asked questions on the topic, such as what to do if your car is damaged during transport, how to track your vehicle, and how long the process typically takes.

By the end of this guide, you’ll be empowered to choose the best car transport company for your unique needs, with the confidence that comes from understanding the process and knowing what to look for.

So buckle up and get ready to hit the road – let’s find the perfect car transport provider for you.

Understanding the Types of Car Transport Companies

When it comes to car transport, there are several types of companies to choose from. Each type of company offers its own set of advantages and disadvantages, so it’s important to understand the differences between them before making your decision.

Brokers vs carriers

The two main types of car transport companies are brokers and carriers. Brokers act as intermediaries between you and the carrier, helping you to find a reputable company and negotiate pricing. Carriers, on the other hand, are the companies that actually transport your vehicle.

If you want to know more about the roles of brokers and carriers in the car transport industry, here are some of the key differences:


  • Car Transport Broker: Acts as a middleman between the customer and the carrier, helping to find the best carrier and negotiate pricing.
  • Car Transport Carrier: Physically transports the vehicle from one location to another.


  • Car Transport Broker: Responsible for arranging the transport, ensuring that the carrier is licensed and insured, and handling all customer service.
  • Car Transport Carrier: Responsible for physically transporting the vehicle and ensuring its safe delivery.


  • Car Transport Broker: Sets the price for the transport based on the customer’s needs and negotiates with carriers to find the best price.
  • Car Transport Carrier: Typically offers a fixed price for transport based on distance, type of vehicle, and other factors.


  • Car Transport Broker: Serves as the primary point of contact for the customer and provides updates throughout the transport process.
  • Car Transport Carrier: Usually communicates directly with the customer only at pickup and delivery, with limited communication during transport.


  • Car Transport Broker: Offers greater flexibility in terms of scheduling and route options, as brokers have relationships with multiple carriers.
  • Car Transport Carrier: Typically follows a fixed schedule and route, which may not be as flexible as a broker’s options.

Hiring a car transport broker can be an excellent decision when you need to move your car from one location to another. A broker acts as an intermediary between you and the carrier, helping to arrange transportation for your vehicle. They have a wealth of knowledge and expertise, which can be invaluable in finding the right carrier for your needs. Additionally, brokers have established relationships with a wide network of carriers, which means they can often find better rates and services than you would be able to secure on your own. With a broker, you can have peace of mind that your car will be transported safely and efficiently, without the hassle and stress of trying to navigate the process on your own.

FLIX Auto Transport is a reliable car transport shipper with 7+ years of experience and over 12,000 satisfied customers. The team ensures that your car arrives at the destination quickly, securely and at an affordable rate.

Open Carriers vs Enclosed Carriers

Within the carrier category, there are two main types of carriers: open and enclosed. Each of these types of carriers offers its own set of benefits and drawbacks, so it’s important to understand the differences between them before making your decision.

Open Carriers

open car transport

Open carriers are the most common type of carrier for car transport. These carriers are open to the elements, meaning your vehicle is exposed to weather, debris, and other elements during transport. Open carriers are often less expensive than enclosed carriers, making them a popular choice for budget-conscious consumers.

Benefits and Drawbacks of Open Carriers

One of the benefits of open carriers is that they can transport multiple vehicles at once. This makes them a more efficient choice for carriers. This can result in faster transport times and lower prices for consumers. Additionally, because open carriers are more widely used, there are often more carriers available for booking. The availability can make it easier to find a company that can accommodate your needs.

However, there are also some drawbacks to open carriers. As mentioned, your vehicle will be exposed to the elements during transport, which can lead to damage such as dings, scratches, or even more serious damage in extreme weather conditions. Additionally, open carriers may not be suitable for high-end or luxury vehicles, as they do not offer the same level of protection as enclosed carriers.

Enclosed Carriers

Enclosed carriers are the other main type of carrier for car transport. These carriers are fully enclosed, meaning your vehicle is protected from the elements during transport. Enclosed carriers are often more expensive than open carriers, but they offer a higher level of protection and security for your vehicle.

Benefits and Drawbacks of Enclosed Carriers

One of the benefits of enclosed carriers is that they offer a higher level of protection for your vehicle, making them a good choice for high-end or luxury vehicles. Additionally, because your vehicle is fully enclosed, it is protected from weather, debris, and other elements during transport, which can give you peace of mind.

However, there are also some drawbacks to enclosed carriers. Because they are fully enclosed, they can only transport one vehicle at a time, which can result in longer transport times and higher prices for consumers. Additionally, because they are less common than open carriers, there may be fewer options available for booking, which can make it more difficult to find a carrier that meets your needs.

Overall, the choice between an open carrier and an enclosed carrier will depend on your individual needs and budget. If you are transporting a high-end or luxury vehicle, or if you are concerned about exposure to the elements during transport, an enclosed carrier may be the best choice for you. If you are looking for a more affordable option and are comfortable with some exposure to the elements during transport, an open carrier may be a better choice.

How to Research Car Transport Companies

When it comes to finding a reliable car transport company, doing proper research is crucial. This section will cover the importance of research, tips for finding car transport companies, and how to evaluate their online presence.

The Importance of Research

Transporting a vehicle is a significant investment, and you want to make sure that your car is in good hands. Unfortunately, not all car transport companies are created equal, and choosing the wrong one could result in damages, delays, or even scams. That’s why it’s essential to do your due diligence and thoroughly research each company before making a decision.

Tips for Finding Car Transport Companies

There are several ways to find car transport companies, including:

  • Referrals: Ask friends, family members, or colleagues if they’ve ever used a car transport company and if they would recommend it.
  • Online searches: Use search engines like Google to find car transport companies in your area.
  • Directories: Check online directories like the Better Business Bureau (BBB) or the Federal Motor Carrier Safety Administration (FMCSA) to find licensed and reputable car transport companies.

How to Use Review Websites to Research Car Transport Companies

Review websites like Yelp, Google My Business, and Angie’s List can be valuable resources when researching car transport companies. These sites allow you to read reviews and ratings from previous customers, giving you a better idea of the company’s reputation.

Here are some tips for using review websites effectively:

  • Look for patterns: Read through multiple reviews to identify patterns or recurring issues. If several customers have complained about the same problem, it’s likely a red flag.
  • Consider the overall rating: Pay attention to the company’s overall rating and the number of reviews it has received. A high rating with a large number of reviews is usually a good sign.
  • Check the dates: Make sure to check the dates of the reviews. If a company has received negative reviews in the past but has since improved, it may be worth considering.

How to Evaluate a Car Transport Company’s Online Presence

In today’s digital age, a company’s online presence can tell you a lot about its professionalism and reliability. Here are some things to look for when evaluating a car transport company’s online presence:

  • Website: Does the company have a professional and well-designed website? Is it easy to navigate and find the information you need?
  • Social media: Does the company have active social media accounts? Do they engage with customers and respond to inquiries promptly?
  • Reviews and testimonials: Does the company have positive reviews and testimonials from previous customers?
  • Licensing and insurance: Is the company properly licensed and insured? You can usually find this information on their website or by contacting them directly.

By following these tips and doing thorough research, you can find a reliable car transport company that meets your needs and budget.

Factors to Consider When Choosing a Car Transport Company

Choosing the right car transport company can be a daunting task, especially if you’re not familiar with the industry. To help you make an informed decision, this section will discuss the factors you should consider when choosing a car transport company, including insurance and licensing, reputation, pricing, and payment options.

car transport insurance

Insurance and Licensing

One of the most critical factors to consider when choosing a car transport company is insurance and licensing. You want to make sure that the company is properly licensed and insured to transport your vehicle safely and legally. Ask for proof of insurance and licensing before hiring a company, and verify their credentials with the appropriate regulatory agencies. Flix Auto Transport is a FMCSA-licensed business based in Austin, Texas.

car transport companies reviews and reputation


A car transport company’s reputation can tell you a lot about their level of professionalism and reliability. Look for companies with a positive track record and a history of satisfied customers. Check online reviews, ask for references, and research the company’s history and reputation in the industry. With an average rating of 4.7 on Google, Flix Auto Transport is one of the best-rated car transport companies in Texas.

car transport companies customer reviews


Experience is another essential factor to consider when choosing a car transport company. Look for companies that have been in the industry for several years and have experience transporting vehicles similar to yours. Experienced companies are better equipped to handle unforeseen issues and ensure your vehicle arrives at its destination safely.

car transport services

Services Offered

Different car transport companies offer different services, so it’s important to choose a company that offers the services you need. Consider factors such as door-to-door transport, enclosed transport, expedited delivery, and international shipping.

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Price is an important consideration when choosing a car transport company, but it shouldn’t be the only factor. Beware of companies that offer prices significantly lower than their competitors, as this may be a sign of subpar service or hidden fees. Instead, look for companies with transparent pricing and competitive rates.

car transport payment options

Payment Options

Another factor to consider is payment options. Look for companies that offer a range of payment options, including credit cards, checks, and bank transfers. Avoid companies that require full payment upfront or ask for payment in cash.

car transport customer service

Customer Service

Customer service is another important factor to consider when choosing a car transport company. Look for companies that offer excellent customer service, including responsive communication, friendly and knowledgeable representatives, and clear and transparent policies.

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Timing and Delivery

Consider the timing and delivery options offered by each company. Look for companies that offer flexible scheduling and delivery options that meet your needs. If you need expedited delivery or have a specific timeline, make sure the company can accommodate your requests.

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Additional Fees and Charges

Be aware of any additional fees and charges that may be associated with your car transport. Look for companies with transparent pricing and avoid those that charge hidden fees or surprise costs.

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Contracts and Agreements

Finally, make sure you understand the terms and conditions outlined in the company’s contracts and agreements. Read everything carefully before signing, and ask questions if anything is unclear. Make sure you fully understand the company’s policies and procedures before entrusting them with your vehicle.

How to prepare your car for transport once you have chosen a car shipping company

Transporting your car can be a nerve-wracking experience, especially if it’s your first time doing so. To make sure your car arrives at its destination in the same condition it was before the shipping, it’s important to take the necessary steps to prepare your vehicle. In this section, we’ll go over some tips for preparing your car for transport.


Before your car is loaded onto the carrier, make sure to thoroughly document its condition. Take photos of any existing damage, such as scratches or dents, and make a note of them. This will be important in the event that any new damage occurs during transport. You should also make sure to have all necessary documentation ready, such as your car’s registration and proof of insurance.

Cleaning Your Car

Cleaning your car before transport is important for several reasons. Firstly, it will make it easier to inspect the car for any damage before and after transport. Secondly, it will help protect your car’s exterior from dirt and debris that could scratch the paint during transport. Finally, it’s common courtesy to transport a clean car, as it will prevent any dirt or debris from getting onto other vehicles on the carrier.

When cleaning your car, make sure to use a mild detergent and avoid using any harsh chemicals that could damage the paint. Pay special attention to the wheels, as they often collect brake dust and road grime. Don’t forget to clean the interior of your car as well, as this will make it more comfortable for the driver who will be transporting your vehicle.

Disabling Your Car’s Alarm System

If your car has an alarm system, make sure to disable it before transport. If the alarm goes off during transport, it could be a distraction for the driver. Additionally, if the alarm goes off while your car is in transit, it could be a nuisance to other drivers on the carrier.

To disable your car’s alarm system, consult your owner’s manual or contact your dealership for instructions. You may need to enter a code or use a special key to disable the alarm. If you’re not comfortable disabling the alarm yourself, you can also have a professional do it for you.

Car transport preparation checklist

Preparing your car for transport may seem like a daunting task. However, it’s an important step in ensuring that your car arrives at its destination safely and in good condition. By documenting the car’s condition, cleaning it before transport, and disabling the alarm system, you’ll be taking the necessary steps to protect your investment.


In conclusion, choosing the right car transport company can save you a lot of time, money, and hassle. It is essential to do your research and carefully evaluate potential companies before making a decision. By considering factors such as licensing, insurance, reputation, and pricing, you can ensure that your vehicle is in good hands and that you are getting the best value for your money.

To recap, we have covered a lot of ground in this guide, including the different types of car transport companies, how to research them, factors to consider when choosing one, and tips for preparing your car for transport. By following the advice provided, you will be well-equipped to find the best car transport company for your needs.

As a final tip, it is crucial to start your research early and be proactive in gathering information. This will give you ample time to compare companies and make an informed decision.

FAQs: Finding the best car transport company

What should I look for when choosing a car transport company?

When choosing a car transport company, you should consider their licensing and insurance, reputation, pricing and payment options. Also, research how many years of experience they have in the industry.

What types of car transport services do companies offer?

Car transport companies typically offer both open and enclosed carriers for transport, as well as door-to-door and terminal-to-terminal delivery options. Some companies also offer expedited shipping for an additional fee.

How long does it take for a car to be transported?

The length of time it takes for a car to be transported can vary. It depends on the distance between the pickup and delivery locations, as well as the shipping method chosen. Typically, it can take anywhere from a few days to a few weeks.

How much does it cost to transport a car?

The cost of transporting a car varies depending on factors such as the distance between the pickup and delivery locations. It also depends on the type of carrier used, and the time of year. On average, it can cost anywhere from $500 to $1500.

How do I prepare my car for transport?

To prepare your car for transport, you should clean it thoroughly, remove all personal belongings, and disable any alarm systems. You should also take photos of your car to document its condition before and after transport.

What should I do if my car is damaged during transport?

If your car is damaged during transport, you should document the damage and contact the transport company immediately. They should have a claims process in place for addressing such issues.

How do I track my car during transport?

Most car transport companies provide a tracking service that allows you to monitor the progress of your car during transport. You can typically access this information online or by contacting the company directly.

Is it necessary to purchase additional insurance for my car during transport?

While most companies carry liability insurance, it may be a good idea to purchase additional insurance for your car. This will ensure that you are fully covered in the event of any damage or loss.

Can I transport a non-running car?

Yes, many car transport companies offer services for transporting non-running cars. However, this may affect the pricing and delivery options available.

What if my car is oversized or has special requirements for transport?

If your car is oversized or has special requirements for transport, discuss this with the transport company in advance. They may also charge additional fees for such services.

Get a Free Quote for Your Car Transport

FLIX Auto Transport is a reliable car transport company from Austin, Texas, with over 12,000 satisfied customers. If you’re looking for the best car transport company, don’t hesitate to reach out and get your free quote!

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